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Freelancers: How does Reedsy work?
Find out how to send offers, manage collaborations and payments.
What do I do after I receive a request?
A client wants to work with you! Now the ball is in your court to win the project. 💪 Respond to the request You have 48 hours to respond to a request. You can either send a message, send a quote, or decline the request. This will ensure you keep your response rate to 100%. If you decline, you will be prompted to leave the client feedback as to why you’re passing on their project. Engage with the client Clients have spent some time researching freelancers to contact. If y
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How does my response rate work?
What is the response rate? A response rate appears on your profile after you’ve received your first request. It reflects your overall responsiveness to incoming requests, though of course you don’t always have to say yes. To keep your response rate at 100%, just make sure you answer every request you receive within 48 hours. This doesn’t mean you need to send a quote immediately, you can also just send a polite “Thank you for getting in touch, I’ll send you a quote first thing next week
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Can I pause my account if I'm too busy?
Don’t have time to take on more work right now? Want to avoid a drop in your response rate? We’ve got you covered! For times when you’re away or too busy, you can activate the “Out of Office” feature. This will hide your profile from the marketplace during the dates you specify👌 This won’t affect your ongoing collaborations: your clients will still be able to reach you, but they will be notified that you are currently out of office. You can also continue working with existing clients. You
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Can I change an offer once it's been sent?
To make edits to an offer you sent to a client, all you have to do is: Head to your Requests; Find the request and click on “Offer Sent”; and Next to the offer ID, click “Edit Offer.” *To update an offer after it’s been accepted by your client, please refer to [this article](https://reedsy.crisp.help/en-us/article/how-can-i
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Upfront costs for freelancers
If you need to pay for costs upfront on behalf of the author to finance preliminary marketing or publicity costs, such as postage for review copy mailing or advertising costs, you may add a payment to your collaboration to be reimbursed for these expenses. Amendments can be made via the “Offer” tab: After you create your amendment, feel free to leave receipts in the “Files” sect
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How can I update my payment schedule?
You can update your offer at any point using amendments. You can amend your offer after you have sent a quote and even after you started working on the project. Once you make updates, a client will receive a notification asking to approve the changes — and you’ll be all set! How do I amend my payment schedule? Go to your Requests and navigate to the relevant request; Click “Manage” next to the quote you would like to amend; Scroll to the end of
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What do I do when I haven’t received the initial payment from my client?
When a client accepts your offer, they are automatically prompted to enter their payment details before the collaboration can start. In most cases, they will do so and you’ll get access to the usual collaboration interface. However, you might find that a client hasn’t yet added payment details — in that case, you will see the following screen: Pending collaborations In these rare situa
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How do I refund my clients?
Do you need to fully or partially refund the fees to your client? Find out how. If you have to refund a client’s payment partially or in full, follow these simple steps: go to your “Account settings” and click “Payment” in the upper right corner. You will see that your Stripe account is successfully connected and you will be able to launch Stripe. Once you
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How can my client post a review for me?
At the end of every collaboration, your client will be encouraged to leave a review, which involves a star rating and a comment. All your reviews will appear at the bottom of your profile. You’re able to respond to any review by going to your profile and writing a message below it.
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How can I win more work on Reedsy?
Tips on how to manage your requests and communicate with clients to win more work as a Reedsy professional. Since we started Reedsy a few years ago, we have seen hundreds of our freelance professionals get thousands of projects through our Marketplace. Some used good tactics, some not so much. So we decided to share some insider tips based on the practices of our most successful freelancers on Reedsy 🏆 1. Engage with every author and book Clients have spent some time researching fre
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How can I boost my profile? 🚀
Use our “Boost” feature to appear higher in searches in the marketplace Do you have an opening in your schedule and want to receive more requests? Now you can use the “Boost” feature to highlight your profile in Reedsy searches for 7 days each month. Go to the Marketplace and simply click on the button to boost your profile. 