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Authors: Common Questions
FAQ and general information for authors on Reedsy.
What are the publishing services available on Reedsy?
There are many different types of publishing services available on Reedsy. We want to ensure that these categories and their descriptions make sense to you, so please let us know if there is anything you would like modified or added. Editing Editorial Assessment: This is a valuable first overview of your manuscript by a professional editor. Your editor will read through the entire manuscript and provide thoughtful, in-depth feedback concerning elements such as plot, characterization,
How do I know your professionals are legitimate and trustworthy?
You’re in safe hands! ✔️ All professionals on Reedsy have undergone our thorough selection process. Having verified their identity, work experience, and portfolio, we assure you that each professional is legitimate and trustworthy. This rigorous vetting process is why we can offer our Project Protection policy, ensuring you’ll never be disappointed. So far, we hav
What is my author profile for?
It’s easy to create an attractive author profile on Reedsy. Let’s see what you can do with it! Author profiles allow you to promote your work, build your platform, and update your followers. Readers can subscribe to your profile by adding their email address. Visit your Profile page to see your public profile URL. You can also download your subscribers’ email addresses to a CSV file from the Statistics page to use during y
How to add or update my payment method?
Here’s how you can add your card details to ensure automatic payments and a smooth collaboration: Log in to Reedsy account and go to your Account Settings; Select the “Payment” tab; and Add/update your payment method and click on “ADD THIS CARD.” Payment settings To set a new card as your default payment method, you have to add it as a new p
Why was my payment declined?
Did you receive an email saying that your payment couldn’t be processed? Don’t worry, it happens sometimes. Most payments go through smoothly, but here are a few reasons why some might fail: Do not honor “Do not honor” is the most common reason for failed card payments, as explained on Stripe’s website. Sometimes, banks will block charges in foreign currencies as a security measure. If you’ve accepted an offer from a professional residing in a d