If you look up a professional you’ve collaborated with before on Reedsy and you either can’t find them or can’t send them a request, don’t worry. They didn’t just disappear; it may be because they have activated their “Out of Office” setting.

If your request is urgent, you can still reach out to the professional by sending a message in your previous thread. They will usually respond within two working days, but if you have not received a response by then, please contact the Reedsy support team by clicking the Help! button at the top right corner of your dashboard screen.
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