What is the response rate?

A response rate appears on your profile after you’ve received your first request. It reflects your overall responsiveness to incoming requests, though of course you don’t always have to say yes.

To keep your response rate at 100%, just make sure you answer every request you receive within 48 hours. This doesn’t mean you need to send a quote immediately, you can also just send a polite “Thank you for getting in touch, I’ll send you a quote first thing next week!”, or even decline the request.

What is the request deadline?

The request deadline set by the client in their brief is an indication of the date by which they want to receive quotes from all the professionals they reached out to. Missing a “request deadline” doesn’t impact your response rate, but it can certainly impact your chances of landing the client’s project.
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