All client reviews are publicly displayed on the professional’s Reedsy profile. Professionals have the opportunity to publicly respond to the reviews at any time.

Reedsy will not remove a review, unless it violates our Terms of Use.

The following types of reviews are not allowed on Reedsy and will be promptly removed from the professional’s profile page:

The collaboration was canceled and no work was delivered;
Feedback that refers the client’s experiences outside the scope of the Project;
Feedback that uses inappropriate language;
Feedback incentivized by a promise for payment, additional services, or a discounted rate; and
Feedback motivated by a threat of extortion.

Note: In case the professional has issued a full or partial refund, or if Reedsy has ruled in their favor in a dispute, the professional may mention it in their public reply to the review.
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