How can I update my payment schedule?
You can update your collaboration at any point using amendments.
You can amend your offer after you have sent a quote and started working on the project. You'll be able to update the collaboration's dates, terms, and payments. Once you send an amendment, the client will receive a notification asking to approve the changes to the payment schedule. Remember to leave enough time before an upcoming payment for them to accept it!
How do I send an amendment?
Go to "My Collaborations" and navigate to the relevant client;
Click “Manage” next to the collaboration you would like to amend;
Scroll to the end of the page and click “Amend offer”; and
Briefly explain why you are amending.
Click “Edit” next to the payment you would like to amend and make the changes you need. Then click “Submit for Approval”. If the deadline for the project has been changed, make sure that you adjust the completion date to reflect that, too. Note: you can also remove a payment.
When can I make amendments?
At least 2 days before any payment due date. Amendments will expire 24 hours before an upcoming payment, and once expired, your client will not be able to accept it. If you need to amend your offer on the day the payment is due, get in touch with the Support team by clicking “Help!” in the top-right corner.
Allow the clients at least 3 days before they get back to you, and 4 days before the next payment date. This will ensure the client has time to accept the changes.
What happens once I’ve submitted my amendment?
You can view the sent amendment as “Pending” below your offer. Your client will be notified by email and will be given the option to accept it.
If your client has not responded to your amendment request by the expiration date, your changes to the collaboration will not be applied. Make sure you follow up with the client to let them know you’ve submitted the amendment and remind them to accept it before it expires.
You will receive a notification when your client responds to your amendment.
Updated on: 10/03/2022