Useful tips on how to manage your requests and communicate with clients to win more work as a Reedsy professional

Since we started Reedsy a few years ago, we have seen hundreds of our freelance professionals get thousands of projects through our marketplace. Some used good tactics, some not so much, and we decided to share some insider tips based on the tactics of the most successful freelancers on Reedsy. 🏆

1. Engage with every author and book

Clients have spent some time researching freelancers to contact, meaning you are in their top five and they want to see you engaged with their project. Ask yourself, “Is this an exciting project?”; “Have I worked on a similar project before?”; “How can I respond with a personal touch?”.

It will help you to relate to the author and elevate yourself to be the client’s number one choice.

2. Keep your quotes concise

The offer not only helps form the details of your contract, but it is also the best way to confirm the client understands what they are, and are not, getting. When composing the offer, spend some time considering the details that are crucial for the author to understand, but keep it clear and concise.

3. Make templates your best friend

Templates (or pre-composed messages that you edit) will help you to efficiently cover the basics every time, whilst allowing you the time to engage with the important part, the project itself. It can be particularly helpful when writing your offers to avoid spending too much time doing that. Take a look at a template that a professional sends out to every client before working on a quote:

Example of a great client questionnaire

4. Don’t be a Jack, or Jill, of all trades

Make sure your profile on the marketplace is specialized. It will help to funnel more considered requests your way and, most of the time, ensure that the projects will actually be of interest to you. You can see some of our top tips on creating a great professional profile here.

5. Think twice before declining

We all know it’s easier to work on something that you are interested in, so give yourself the opportunity to find that out before you decline the request. Do not decline unless you’re actually too busy for the next few months or cannot help with any of the services the client is asking for. Other details can be worked out, whether it is the timeline that doesn’t fit you (always ask if the client is flexible) or you feel that they need help with more aspects than you can cover.
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