Question 1

How do I make my profile 100% complete?

Accepted Answer

You've completed all sections of your profile but it says it's incomplete? Read on to fix this! 🔧

Fill in all sections

To complete your profile, you need to fill in all the required sections:

Upload a profile picture
Add a short description
Add an overview
Select one service
Select at least one genre
Add your work experience
Add your portfolio or projects
Add a gallery
Add at least 10 books or projects and images

Depending on the type of services you offer, you will also need a certain number of books, projects and images in your gallery.

** Editors and ghostwriters** need 10 books in their portfolio
Designers need a combination of 10 books and gallery images
Marketers and publicists need a combination of 10 projects and gallery images
Web developers need a combination of 10 projects and gallery images

We let you know the current completion percentage of your profile and how you can update it via the progress tracker banner on the profile page.

_Need inspiration to complete your profile? Check out these helpful tips.

Question 2

Freelancers who nailed their Reedsy profile: Editors

Accepted Answer

Want to join Reedsy as an editor? Here's how you can nail your profile and access high-quality projects.

Editing is the most popular service on Reedsy and with such great variety of projects, it is important to ensure you're attracting the most relevant projects. Getting it right with your Reedsy profile will help you to stand out and find your perfect clients.

Below, we share three editor profiles that achieve this beautifully.

1. Sophie Elletson Demonstrates Her Specialty

She hits the nail right on the head in her Short Description, where she clearly states her specialty — health and lifestyle. Sophie also includes other facts that make her seem even more credible; mentioning that she is a qualified nutritionist will definitely help rope in authors who need an expert editor.

This is how Sophie's profile comes up in the search results:

Whether your area of expertise is Romance, Business, or any other genre, make sure to state it clearly in your Short Description. Adding details such a publishing houses you’ve worked with, notable authors you’ve edited, or any further qualifications within the field will make your profile stand out to the right client base.

Note: you can also include a bit of personality and fun in your profile to appear more approachable! Writers love work

Question 3

How do I send a request to professionals?

Accepted Answer

Learn about the process of finding and working with the right professional on Reedsy.

It’s simple to request quotes on Reedsy.

Head over to the Marketplace and pick the service you need (editing, design, publicity, etc.)
Add a few filters to curate a list of relevant professionals.
Browse profiles and select your shortlist of up to five professionals, then click “Continue” to start creating your brief.
Add as much information as you can here to ensure the professionals can send you an accurate quote.

Marketplace

Can I save a list of professionals without sending a request?

Yes, you just need to create a shortlist. To do this, click “Your Shortlists” and give your new list a title. As you browse the Marketplace you can click the star next to the professional's bio and select your list name to add them to it. You can then find all of your lists under “My Shortlists”.

My Shortlists

Can I edit my request once I’ve sent it?

You can edit your brief at any time by clicking Requests in your sidebar. Then click “View your brief” on the request you want to edit and click “Edit Request” at the top. Once all of the changes are ma

Question 4

Import your book into our formatting tool

Accepted Answer

You can now import your finished book into the Reedsy Book Editor! Head to “My Books”, type your book title and click “Import”.

You will be prompted to select the file from your computer or Drag & Drop the file. We currently work with .docx and .odt files.

It takes a couple of seconds to process it and boom! Click “Write” and you’re all set. Add parts and chapter as needed and proceed to exporting your beautifully formatted book.

Question 5

What fee does Reedsy charge?

Accepted Answer

Reedsy charges both professionals and clients a 10% fee on a completed collaboration (plus a standard 2.9% processing fee on payments). For example, if you send a quote for $1,000 Reedsy will take $100 from your payout and your client will be paying $1,100 in total. In the event of a dispute, the Reedsy fee is non-refundable.

Does Reedsy offer discounts on collaborations?

Yes! discounts are now automatically applied! The following rates will apply:

$0 – $5,000 > 10% $5,001 – $10,000 > 9% each side $10,001 – $15,000 > 8% each side $15,001 and above > 7% each side

How does that affect previous collaborations? Previous projects are taken into account, so for instance if you've already worked with a client multiple times and the total value of your projects with them is above $5,001, you will only be charged 9%.

Does it only work for repeat projects? No! That's the big change we are introducing. Discounts are applied to any collaboration, whether it's the first one with a client or not.

How does the calculation work? The calculation is progressive — a bit like tax brackets except that the more you earn, the cheaper Reedsy becomes!

No action is required on your end and the discount will apply to any new collaboration on Reedsy.

Question 6

How can I update my payment schedule?

Accepted Answer

You can update your offer at any point using Amendments.

You can amend your offer after you have sent a quote and even after you started working on the project. Once you make updates, a client will receive a notification asking to approve the changes – and you'll be all set!

How do I amend my payment schedule?

Go to your Requests and navigate to the relevant request
Click 'Manage' next to the quote you would like to amend
Scroll to the end of the page and click 'Amend offer'
Briefly explain why you are amending

Amend offer

Click 'Edit' next to the payment you would like to amend and make the changes you need. Note you can also remove a payment. Then click 'Submit'.

Edit payment

When can I make amendments?

At least 2 days before the payment due date. If you need to amend your offer on day the payment is due, get in touch with the Support team by clicking hit 'Help' from the platform
**Allow at least 3 days for the amendment deadline and 4 days for the next payment date. **This will ensure the client has time to accept the changes.

What happens once I've submitted my amendment?

You can view the sent amendment as “Pending” below your offer.

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